Designersdistribution.com is a B2B e-commerce specialized in the wholesale of designer clothing and fashion accessories for physical and online retailers, chain stores and VAT holders. On the platform you will find the products of the best Italian and international brands in prompt delivery.
Designers Distribution guarantees fast and secure deliveries in more than 170 countries worldwide.
For customers in Italy, it is mandatory to have a valid VAT number in order to buy on Designers Distribution.
For EU customers (non-Italian) it is not necessary to have a VAT number. In this case, italian VAT will be charged at the time of purchase.
In both cases, to avoid paying italian VAT, it is necessary that the VAT number is registered at VIES (Vat Information Exchange System).
For customers outside the EU is not necessary to be in possession of VAT. For shipments within Europe will be charged VAT, while for shipments outside Europe will not be charged VAT.
In the latter case, whether the customer handles the collection of goods with his own courier, or Designers distribution handles the shipment, it is mandatory that the customer provides us with the customs documents within 90 days of receipt of goods.
Registration is completely free.
To cancel your account you must contact our Customer Service. By sending a request via chat or by email.
If you have a discount code, enter it in the “Use Coupon” field in the summary of your shopping cart and then click “Use Coupon”. All of our coupon codes are only usable once, if you enter it without closing your order the coupon will not be reusable.
Designers Distribution guarantees fast and secure deliveries in more than 170 countries worldwide.
If you are interested in purchases for a minimum value of 10.000€ please fill out our contact form. One of our key client managers will contact you to provide you with customized quotations based on the needs of your business.
If you can’t find your order in your profile page you may not have completed the order.
If your order is in CANCELLED status, you may have failed to complete the payment process or we may have cancelled your order due to your failure to confirm payment within the required timeframe. Always make sure you complete the checkout process or your order may be cancelled.
You can view the history of orders placed with their status of processing on your “Profile” under “My Orders”. Clicking on each order you can view the details.
The commissions on transfers are charged to you, please specify this during the payment process.
If you pay a lower amount or enter the bank fees charged by Designers Distribution, we will contact you to ask you to pay the difference in amount.
If you pay more than the amount due, we will add a credit to your profile that you can use for further purchases on Designers Distribution.
If you make a mistake in the reason for your payment, the confirmation of your order may be delayed.
If you have chosen to pay by bank transfer, you will receive in the confirmation of receipt of the order our bank details. When you process the payment, be sure to include the order number of the order made on Designers Distribution in the reason for the bank transfer and make sure to select the commissions at your charge. The receipt of payment, and therefore the confirmation of the order, takes about 3 working days.
Payment can be made through Nexi XPay credit/debit card payment gateway or by bank transfer
VAT numbers are validated by our staff when the first order is placed. Before you place your first order with Designers Distribution please submit your request “HERE” with your VAT number and our staff will verify the information you have sent us. This procedure is only necessary for your first purchase, once validated you will not be charged VAT on your purchases.
In case you were wrongly charged the VAT, we ask you to check that you are regularly enrolled in the VIES. If your VAT number has already been registered at VIES, please contact us to validate your VAT number on our system.
If you have not received your order confirmation email, make sure you have completed your payment or check your Spam and promotions folders. Alternatively submit your request “HERE” or via chat.
To place an order on Designers Distribution you have to select the product you want to buy, choose the quantity you want per size with the + and – symbols (or by writing in the box the quantity you want) and then click on “Add to cart”.
To finalize the order and proceed with payment click on “Go to Cart” or the cart icon in the menu at the top right. Here you will see the summary of your order where you can still make changes, delete or add products, choose the country and the type of shipping you prefer.
By clicking on “Confirm order”, you will be asked to fill in the shipping and billing information and choose the payment method.
Once you have made the payment, you will receive an email confirmation of the order status that you can also view in the “My Orders” section of your profile.
Minumum order 250€.
International shipments are made by DHL couriers.
Designers Distribution guarantees fast and secure deliveries in more than 170 countries worldwide.
For extra EU shipments we provide Invoice with Intra, Composition, MadeIn and Free Export Document codes.
Send an email if you have special request
Shipments are always insured.
All products purchased on www.designersdistribution.com are shipped from our warehouses in Italy.
We ship worldwide. The cost of shipping depends on the weight and volume of the package and the country of destination.
You have to contact your local DHL
For shipments made with DHL courier it is possible to obtain the tracking code by accessing the “My Orders” section. Under Tracking you will find the link on which to click to follow the shipment of your order.
The shipment will only be handled by us with DHL courier.
Order delivery times depend on the shipping country. With express courier we deliver within 48h from the shipment, for couriers other than express couriers deliveries can take from 2 to 7 working days.
To place an order on Designers Distribution you have to select the product you want to buy, choose the quantity you want per size with the + and – symbols (or by writing in the box the quantity you want) and then click on “Add to cart”.
To finalize the order and proceed with payment click on “Go to Cart” or the cart icon in the menu at the top right. Here you will see the summary of your order where you can still make changes, delete or add products, choose the country and the type of shipping you prefer.
By clicking on “Confirm order”, you will be asked to fill in the shipping and billing information and choose the payment method.
Once you have made the payment, you will receive an email confirmation of the order status that you can also view in the “My Orders” section of your profile.
The order is prepared for shipment within 2 working days after confirmation of receipt of payment.
You can change the shipping address by accessing your Profile from the menu at the top right or during the payment process of an order you can specify the desired shipping address.
Designers Distribution does not exchange merchandise.
If you receive a faulty or wrong product, you have to report it to our Customer Service within 48 hours from the receipt of the order. Reporting after 48 hours will not be considered. To make a report you have to send the same day photos and details by email or by Whatsapp and wait reply from our Customer Service.